What
If I Want to Return an Item?

Koolatron Online offers a 30 day money back guarantee on all regular purchases made on the site.("Please refer to Blowout Sale Offer Return policy here")
The full purchase price of the product
will be credited to your credit card (or a refund cheque will be sent
to those that paid by cheque). Shipping costs incurred in receiving
the order and for returning the product are not refundable
Make sure to include your receipt/invoice
inside the returned box. Return the product with the freight prepaid
to:
For
US orders:Attention:
KOOLATRON RETURNS
Batavia Gateway Corporate Park
4330 Commerce Drive
Batavia, NY 14021
For Canadian orders:Attention:
KOOLATRON RETURNS
27 Catharine Ave.
Brantford Ont. N3T 1X5
If you have any questions or concerns,
please contact us by e-mail at service@koolatron.com
or by calling our customer service help line at
1-800-265-8456.
(8:00 AM to 5:00PM Eastern Time, Mon. to Fri.)